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Managing Your Online Reputation

November 8, 2017 @ 1:00 pm - 4:00 pm

Online Reviews are vital, considering that 92% of consumers read online reviews before visiting a business (Brightlocal). Have you received negative online reviews about YOUR business? Have you posted negative online reviews about a business? Gone are the days when a customer would tell a friend or family member about a poor experience with a business. Instead, customers are now telling potentially 2 BILLION people about their bad experience with YOUR business.

What would you do if someone posted this online about your business?

(Pub in Chicago) 10-28-2016

“This is a horrible place and very rude people there. I suggest nobody waste the time there. We waited over 2 hrs for a seat and never got one. These people will waste you time. I will never step foot in this place again. When we saw several others being seated we question the hostess and was told the had reservation but they did(nt) take reservation when I called over 2 weeks ago.” Dwught P.  – Yelp Reviewer  

Register for this very informative and practical workshop to find out!


  • How to take charge of your online reputation by doing simple, daily tasks
  • The “GOOD” way to respond to BAD reviews
  • How to leverage BAD reviews into NEW clients acquisition
  • How to make a comeback from a bad review
  • How to use your GOOD reviews as your BEST marketing tool
  • That First Page GOOGLE Ranking (SEO) can actually HURT you if you have a BAD Online Reputation
  • How to get TONS of 4 & 5 star reviews from your customers using a little known software
  • How to monitor your business online reputation with daily alerts
  • How to use Facebook Ads to Promote your good  reputation
  • BONUS: You will get FREE access to a 4-page Personalized Reputation Report of your business complete with helpful videos valued at $297.

You are putting your business at a HUGE risk by ignoring your Online Reputation. Learn practical tips and techniques on how to take control of your business reputation and prevent customers from posting THIS ….

(Dentist in Toronto, ON) 10-09-2016

‘I had an overall awful experience at this Dentist. All of the practitioners oversell their services, which caused me to exceed my coverage where I had to pay out of pocket. A dentist is supposed to be a health professional, not a salesman. I would never recommend this Dentist office to anyone.’ I. Foster – Google Reviewer

Please bring your laptops or tablets for this workshop.


About  Damali “Kaye” Thomas

Damali “Kaye” Thomas is a Digital Marketer who specializes in Reputation Marketing and Facebook Advertising. She is also a Durham entrepreneur who works with other small business owners and volunteers her services to a local charity.

Damali is a true “Digital Native“ having been exposed to computers at the tender age of 8 years. Damali has been using the computer for over 17 years. She has witnessed many advancements in computer technology from the slow, noisy dial-up days to our current Fibre Optic internet connection. She has learned a lot firsthand along the journey, and she has also undertaken formal training in Digital Technology. Damali has completed her post secondary education at the University of Windsor gaining a BA in Psychology and a minor in Communication. She worked for one year as an Admissions Coordinator for Pearson Embanet.

Damali decided that she needed to follow her passion for working in the Digital Field and recently completed her Masters of Education with a specialist in Digital Technology at the University of Ontario Institute of Technology (UOIT).

She has also completed several online and classroom digital related courses to complement her Master’s Degree in Digital Technology. She completed the follow​ing:

Diploma in Digital Marketing from Shaw Academy
Certificate in Professional Management (UOIT)

In her commitment to lifelong learning, Damali is pursuing her Facebook BluePrint Certification. She currently the driving force behind Go Social Or Die Digital Agency –


November 8, 2017
1:00 pm - 4:00 pm
Event Categories:
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Business Advisory Centre Durham
3000 Garden Street #200
Whitby, ON L1R 2G6 Canada